not a graphic designer

About Me

Since a young age, I have been passionate about IT and always knew that this was the field I wanted to pursue. When the internet was not yet available in my hometown, I explored computer files to gain a basic understanding of operating systems. As I grew older, I expanded my skills by learning to program simple HTML websites with some CSS. My passion for programming led me to enroll in an IT-focused high school, where I gained experience in languages such as C++, PHP, JavaScript, and Java. After graduating, I pursued an engineering degree in IT with a specialization in Internet and Mobile Technology. Having completed my undergraduate studies, I am now beginning my master's in Computer Science, specializing in Software Engineering.

Skills

Education

  • UI/UX
    Desiging Web/App interfaces
  • Web Development
    Web app Development
  • App Development
    Building Android/iOS apps
  • Business Application Development
    Building ServiceNow business applications
  • 2022
    Building PHP, JS website based on with FusionCharts
  • 2023
    Senior ServiceDesk Analyst
  • 2024
    Citizen Innovator - ServiceNOW
  • 2007-2013
    Szkoła Podstawowa nr2 w Mielcu
  • 2013-2016
    Gimnazjum nr 2 w Mielcu
  • 2017-2021
    ZST Mielec
  • 2021-2025
    Bachelor - University of Information Technology and Management in Rzeszow
  • 2025-currently
    Master - University of Information Technology and Management in Rzeszow
  • 2023
    CCNA - see My Cert
    •
  • 2023
    Linux Essentials - see My Cert
    •

My Services

Web Developer

Desinging and Developing Websites

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Computer Sience Specialist

Senior HelpDesk Analyst - IT support

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Business App Desinger

ServiceNOW Citizen Innovator

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ServiceNOW Citizen Innovator


As a Citizen Innovator in ServiceNow, I focused on leveraging the platform to streamline processes, enhance productivity, and solve business challenges through low-code/no-code solutions. My role involved identifying areas for automation and improvement within workflows, designing and building applications, and creating dashboards that offered actionable insights. I collaborated with stakeholders to gather requirements, tested solutions to ensure they met business needs, and provided support to ensure smooth adoption. My work empowered teams to work more efficiently and helped drive digital transformation initiatives across the organization.

Senior ServiceDesk Analyst


As a Senior Service Desk Analyst, I provided high-level support to end-users, troubleshooting complex technical issues and ensuring swift resolution to minimize downtime. I served as a primary escalation point for challenging incidents, guiding junior team members, and collaborating with other IT teams to solve problems effectively. My responsibilities included managing and prioritizing tickets, analyzing recurring issues to identify areas for improvement, and implementing best practices to enhance service quality. Additionally, I contributed to knowledge base updates, ensuring consistent support resources.

My Work

JavaFX MP3 Player

Desktop Application allowing listening to choosen music in Java and JavaFX

Web Music Service

Fully functioning Web Music Service. Created in HTML, JavaScript and Node.js as a backend. Website is using AWS S3 as a cloud storage.

IT Store

Web store website with usage of Firebase. Website contain: Newest Items, quantity, Cart, login session, buy window with descripton and form to upload/sell new item.

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Weather


basic API usage

out of quota

Contact Me

hubertdabek2001@gmail.com

+48 796 245 299

Download CV

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